Please read our terms and conditions before making a booking.


 

 

 

Applicable to All Purchases

If you are unsure as to whether you are unable to take part in any activity, or you have any questions concerning these Terms and Conditions, please contact us before booking.

For the purpose of these terms: 'You,' means the customer, being any person taking part in any holiday/activity with Al Buraq Club.


Holiday Packages Exclude

- Flights

- Visas

- Insurances

- Tips & personal expenses such as laundry & communication

- All optional activities

- All optional meals: lunch is included in all tours (if you do not attend a tour, you will have to buy lunch for yourself)

 

Bookings

All bookings are non - refundable.

 

Health & Safety

Adhere to all safety requirements.

If you or any other member of your group feels the need for a tour/activity instructor to repeat or show you any of the safety aspects, please do not be embarrassed to ask; your safety comes first.

Parents must supervise their children at all times.

 

Medical Conditions

Please inform tour/activity instructors of any medical conditions that they need to be aware of and that correct, valid and plentiful medication is available with you.

 

Risks

All the holidays and activities we offer involve some level of risk and while all our tour/activity instructors are well trained and riding/trekking animals are well schooled, all the activities carry inherent risks. When you book, you accept these risks and are responsible for your own actions and involvement.

 

Session Times

Please take note of your tour/activity start time. In the event of you being late, there is no guarantee that we will be able to wait for you or extend your session.


Weight Restrictions

Please note, the maximum weight to participate in the animal riding activities is 14 stone.